From data to services to improve the quality of life!


The BISS Institute

The Business Intelligence & Smart Services (BISS) institute is a collaboration between Maastricht University, Zuyd University of Applied Sciences and the Open University. BISS carries out excellent, fundamental and applied research in the field of Business Intelligence and Smart Services. BISS further facilitates co-creation between professionals, researchers and students. Finally, BISS helps with the talent development of both students and professionals. BISS is active in three areas of expertise: data ecosystems, data analytics and decisions & impact. By using (digital) data, data analytics and data visualization BISS aims to develop innovative services that have a social-economic impact. The core values of all BISS activities are talent development, multidisciplinary collaboration and experimentation.he BISS institute is situated on the Brightlands Smart Services Campus in Heerlen. This ecosystem provides a community for open innovation in the field of Data-driven Smart Services.


Inspiration Session Fundamentals of Data Science - Service Design Thinking

29th June 2017

In this sessions data the development of Smart Services based on data will be discussed: where do you start and what process do you follow?

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IBM Watson Workshop

5th September 2017

During this workshop IBM Watson will discuss conversation API and chatbots

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Seminar Beyond Industrie 4.0: Towards Autonomous Smart Services

6th September 2017

Prof. Dr. Dr. h.c. mult. Wolfgang Wahlster, Scientific Director and CEO of DFKI, is the speaker during this seminar.

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